SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The AZY Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shop.theazy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Large insert Hyundai H1 fits all beautiful storage have mess material available
Thank you very much for the goods. Everything is fine
Organizer is great! Good quality, sewing neat. Thank you!
Installation easy to carry and storage space is enough
Very comfortable thing, the absolute mess in the trunk of my car has become more ordered. Mazda Demio machine.
Order delivered, thanks
Elle est top, je vous léserais l’avis encore une fois avec la photo dans la voiture, je recommande, c’est super bien, merci pour la livraison rapide
Took for cunning T32
Corresponds to the description, product and store is satisfied.
The goods have arrived 25.10.21. Of good quality. Matches advertising. Recommend.
The order came quickly, in 14 days. All in stock and in good condition.
Got thank you
Delivery to Rostov/d more than 20 days, sewn normally, sewn one strap. Velcro holds pockets well (sewn around the perimeter)
Hi, greetings from Mexico. Very good product, matching description and photographs, excellent value for money. Seller widely recommended, no need to contact him store, as I take the order and made the shipment immediately, no customs payment was made. Receipt of shipment in Mexico City, from China in 3 weeks.
Доставка до Беларуси 3 недели. Спасибо большое продавцу за качественный товар. Запаха при распаковке не было.
Multifunctional organizer on the back of the back seat. very cool thing. The organizer has 9 pockets of storage compartments, some of which are closed on the valve with a Velcro lock. Some pockets are made of mesh. The quality of the performance is excellent, the material is durable with water-repellent properties. The organizer fits snugly to the back of the back seat with the help of a tape-Velcro stitched around the perimeter, it does not take up much space and does not sagging under under under From above it is attached to the carabiners, on the headrests of the armchairs. The right and useful thing in every car!
Great stuff. Recommend!
Все Ok! Приспособил на дверь багажника,на Прадо 95.
Product delivered quickly and complies with the description. Seems to be of good quality. Fits perfectly into the trunk of a Toyota Yaris 3
So far, everything is as presented. Regarding the fastening and quality, I will cancel after using a small period.
excelente
Cool organizer, very convenient, took the largest size.
Shipment consistent with the description. Shipment has come in niecale 3 wks. Organizer really good quality. Recommend with pure total niem.
Delivery 2.5 weeks. The goods were neatly packed. The dimensions correspond to the declared: more than a meter in length and half a meter in height. For our car, it's perfect. Convenient fasteners for headrests, with carabiners. Also high-quality Velcro on the back. Organizer holds on the wall, on hanging. Pockets of different plan: with a valve, open, grids. Very convenient organization of space. The quality is fine, there is nothing to complain about. The order is satisfied, we use it with pleasure.
I loved it very practical.